List tickets
GET
/support/ticketsThis endpoint returns a list of all support tickets.
Request
Query Params
page
integer
optional
Which page of paginated results to return.
filter[subject]
string
optional
Filters tickets by subject.
filter[status]
string
optional
Filter ticket by status. Possible values: opened, closed, or answered. Multiple values can be set with a comma separator.
Example:
opened,answered
Request samples
Responses
Success(200)
HTTP Code: 200
Content Type : JSONapplication/json
Data Schema
data
array [object {9}]
required
id
integer
required
Example:
133
status
string
required
Example:
opened
subject
string
required
Example:
Account issue
created_at
string
required
Example:
2024-11-20T22:00:00.000000Z
updated_at
string
required
Example:
2024-12-20T22:00:00.000000Z
department
string
required
Example:
tech-support
service_label
string | null
optional
User-friendly service label
service_type
string | null
optional
It can be: server, shared-hosting
service_id
integer
required
The ID of the service (of the server or the hosting)
links
object
required
first
string
required
last
string
required
prev
null
required
next
null
required
meta
object
required
current_page
integer
required
from
integer
required
last_page
integer
required
links
array [object {3}]
required
path
string
required
per_page
integer
required
to
integer
required
total
integer
required
Example
{
"data": [
{
"id": 228,
"status": "opened",
"subject": "Account issue",
"created_at": "2024-10-17T08:15:37.000000Z",
"updated_at": "2024-10-17T08:15:37.000000Z",
"department": "tech-support",
"service_label": "ubuntu-16gb - 87.120.8.29",
"service_type": "server",
"service_id": 2747
},
{
"id": 227,
"status": "closed",
"subject": "Request to unblock SMTP port on my servers",
"created_at": "2024-09-27T07:38:41.000000Z",
"updated_at": "2024-09-27T07:38:42.000000Z",
"department": "tech-support",
"service_label": "ubuntu-16gb - 87.120.8.29",
"service_type": "server",
"service_id": 2747
}
],
"links": {
"first": "https://api.vpsbg.eu/v1/support/tickets?page=1",
"last": "https://api.vpsbg.eu/v1/support/tickets?page=1",
"prev": null,
"next": null
},
"meta": {
"current_page": 1,
"from": 1,
"last_page": 1,
"links": [
{
"url": null,
"label": "« Previous",
"active": false
},
{
"url": "https://api.vpsbg.eu/v1/support/tickets?page=1",
"label": "1",
"active": true
},
{
"url": null,
"label": "Next »",
"active": false
}
],
"path": "https://api.vpsbg.eu/v1/support/tickets",
"per_page": 20,
"to": 11,
"total": 11
}
}
Last modified: a month ago